Privacy Policy for Eastern Housing

Last updated: July 22, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Application means the software program provided by the Company downloaded by You on any electronic device, named Eastern Housing.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Eastern Housing (Pvt) Ltd, Lahore, Pakistan.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Your name
  • Email address
  • Phone number
  • Any other data you provide voluntarily (e.g. in property listings or inquiries)

Usage Data

Usage Data is collected automatically when using the Service. This may include:

  • Your device’s IP address
  • Browser type and version
  • Pages you visit
  • Time and date of visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

Permissions-Based Data

To provide core features of our Application, we may request access to the following device functions — only with your prior consent:

Camera: We use the camera to allow you to take and upload property photos. These are used for your listings and are uploaded securely to our servers.

Storage: We access external storage only to allow you to select images or documents from your gallery that you wish to upload as part of your listings or profile. We do not access any data without your action.

Use of Your Personal Data

We may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring usage and performance.
  • To manage Your Account, including registration, login, and profile management.
  • For contract performance, such as providing services or products you have requested.
  • To contact You, including through email, SMS, or push notifications for service updates, inquiries, or verification (e.g., OTP via SMS).
    To respond to support requests or feedback provided by you.

Disclosure of Your Personal Data

We do not sell or share your personal data with third parties except in the following cases:

  • With your explicit consent
  • As required by law or legal obligation
  • To protect the rights or safety of the Company, Users, or others

Security of Your Personal Data

We take data protection seriously. All information is stored securely, and transmission of data between the App and our servers is encrypted. However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure.

Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If you believe that a child has provided us with Personal Data, please contact us immediately.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

You are encouraged to review this policy periodically for any changes. Continued use of the Service after updates constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us at:

  • General inquiries: info@easternhousing.com.pk
  • Sales inquiries: sales@easternhousing.com.pk
  • Customer service / CRM support: crm@easternhousing.com.pk
  • Human Resources / Careers: careers@easternhousing.com.pk

Office Address:

Corporate Center, Eastern Housing, Quaid‑e‑Azam Interchange, Ring Road Lahore, Pakistan

Phone:

UAN: 042‑111‑627‑000
Mobile: 03‑111‑100‑627