The Core Departments Behind

EASTERN HOUSING

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At Eastern Housing Lahore, we believe that the strength of our success lies in the collaborative efforts of our departments. Each department plays a critical role in ensuring smooth operations, fostering innovation, and delivering excellence in every aspect of our real estate journey. Here’s how our departments work together to elevate Eastern Housing Lahore to new heights.

At Eastern Housing, every department plays a vital role in turning vision into reality, ensuring seamless operations and unmatched excellence.

Digital Marketing Solutions

digital-department

Our Digital Marketing Solutions department is the driving force behind Eastern Housing’s online presence. From strategic social media campaigns, SEO-driven content, paid advertising to creative branding, this team ensures that Eastern Housing remains highly visible to investors, residents, and the global real estate audience. Utilizing the latest digital tools and consumer insights, the department boosts brand awareness, generates leads, and helps Eastern Housing connect meaningfully with its target audience.

Plans and runs digital ad campaigns

Manages website, SEO, and blog content.

Builds and nurtures online brand reputation.

Designs creative visuals and promotional videos.

Call Center Department

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The Call Center Department acts as the first point of contact for potential customers and existing clients. Skilled professionals manage inquiries, provide project information, handle complaints, and build relationships by offering real-time support. Their responsiveness not only enhances customer satisfaction but also directly drives sales and customer loyalty for Eastern Housing.

Answers customer inquiries promptly.

Provides project, pricing, and booking information.

Logs complaints and forwards them for action.

Conducts follow-up calls for feedback and lead nurturing.

Execution & Building Control Department

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The Execution & Building Control Department ensures that all constructions within Eastern Housing adhere strictly to approved designs, quality standards, and regulations. They oversee project execution, monitor construction quality, and ensure compliance with legal and safety standards. Their vigilance guarantees that Eastern Housing projects maintain high standards of development and safety.

Oversees construction quality and timelines.

Verifies that buildings comply with approved layouts.

Ensures safety and environmental standards.

Issues warnings and approvals for on-site changes.

MEP Mechanical, Electrical &
Power Department

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Our MEP Department is responsible for the design, installation, and maintenance of essential systems that keep our residential and commercial spaces functional. From electrical networks to plumbing systems installations, the MEP team ensures operational excellence and energy efficiency across Eastern Housing’s infrastructure.

Designs mechanical, electrical, and plumbing systems.

Supervises installation of all internal building services.

Conducts inspections for energy efficiency and quality.

Coordinates with execution teams.

Admin & Security Department

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The Admin & Security Department handles all administrative tasks, facility management, and security operations across Eastern Housing premises. By ensuring a well-organized environment and providing 24/7 security, this department safeguards residents, visitors, and corporate assets, building trust within the community.

Manages all internal administrative operations.

Provides 24/7 security through CCTV, guards, and patrols.

Oversees office facility management.

Manages visitor registrations and internal movements.

Urban & Architecture (Design Studio)

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The Urban and Architecture (Design Studio) at Eastern Housing drives the creative vision behind our master plans and architectural designs. This team of urban planners and architects combines aesthetics with functionality, designing communities that are sustainable, beautiful, and resident-centric, in line with modern urban living standards.

Creates master plans and architectural designs.

Designs sustainable, modern, and user-friendly spaces.

Works closely with execution teams to implement designs.

Plan innovative ideas for urban development.

REM Department (Real Estate Management)

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The REM Department oversees the management of Eastern Housing’s real estate assets. Their functions include property management, tenant coordination, lease administration, and maximizing property value. They ensure that residents and investors enjoy seamless experiences while maintaining the long-term value of assets.

Manages leasing, occupancy, and property maintenance.

Handles tenant services and resolves complaints.

Oversees property management teams for upkeep.

Supports sales teams by ensuring property readiness.

Land Department

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The Land Department is responsible for land acquisition, documentation, verification, and management. They work tirelessly to ensure legal clarity, secure land parcels for future developments, and resolve land-related issues. Their efficiency and diligence lay the foundation for all development projects.

Identifies and acquires new land parcels.

Verifies legal documentation records.

Resolves land disputes through legal processes.

Ensures timely possession and demarcation of land.

Store Department

store department

Store Department helps in maintaining and protecting the construction materials and supplies. The team manages the inventory, store, and distribution of resources making sure they are available at project sites upon request at the right time. The department ensures quality control and high efficiency in utilization of resources through maintaining quality checks and a proper record of its stock. They facilitate the delivery schedules, the cost and the overall productivity of the entire project sites thereby making them a significant part of the supply chain at Eastern Housing.

Manages project inventory

Issues requested supplies

Monitors stock levels

Processes procurement requests

IT Department

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The IT Department enables the smooth incorporation of technology in the day-to-day functioning. They ensure that every department in the organization works efficiently in terms of using digital systems in support of network infrastructure, data security, and exploitation of software systems. They help in increasing communication, improving the work process, and promoting decision making. At Eastern Housing, the IT team guarantees business sustainability and enhancement through the implementation of innovative technological solutions and cybersecurity measures.

Manages digital infrastructure

Secures organizational data

Implements ERP systems

Provides technical support

Procurement Department

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The Procurement Department at Eastern Housing is vital in ensuring that there is a smooth processing of projects through the supply of quality materials and services at a competitive price. Our procurement team is known to display the importance of resource availability at the right time and cost-optimizing resource purchases through its commitments to transparency, effectiveness, and alliance with strategic vendors. They assist in the success and sustainability of our developments because they interact closely with other departments and suppliers and support the timelines and standards.

Sources quality materials

Negotiates vendor contracts

Ensures timely deliveries

Tracks procurement trends

Human Resource Department

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The HR Department is core to the development of talent management and organizational culture. HR regulates every aspect of the work environment by hiring, building relationships with staff, training, performance analysis, and general policy enforcement. They encourage professional development, ensure labor compliance and organize a united workforce according to the vision of the company. They have a significant role to play in recruiting, training, and retaining employees with abilities to ensure the success of Eastern Housing to remain at the level of achievement which has been experienced.

Oversees talent acquisition

Manages staff performance

Implements HR policies

Ensures legal compliance

Audit Department

The internal audit unit maintains the integrity and responsibility of the business. It enables compliance with policies, rules, and best practices through the systematic process of evaluation and risk assessment. It helps in making an informed decision and makes the organization more efficient as it helps the organization identify what needs to be rectified, including the inefficiencies present in the process and fraud in the financial activity. Proactive nature saves resources, encourages ethical behavior and assists in maintaining trust between the stakeholders and the authority.

Conducts operational audits

Identifies compliance risks

Recommends process improvements

Ensures law adherence

Accounts Department

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The Accounts Department is the financial pillar of the company. The team is in charge of budget arrangements, financial reporting, taxation compliance, and cash flow, which helps to guarantee proper accuracy and transparency of every financial aspect. The financial management plays a significant role in their strategic planning and keeps all projects running smoothly without breaking regulations and financial stability. They provide commitment to precision, confidentiality, and uphold the trust of the company.

Manages daily accounts

Processes payroll payments

Prepares financial reports

Ensures tax accuracy

Taxation Department

taxation department

The Taxation Department guarantees compliance to the federal and provincial tax requirements. They are responsible for ensuring correct computation of the taxes, ability to file taxes on a timely basis and strategies in ensuring tax planning to maximize the capital of the company, as well as tax avoidance and legal difficulties. They also help during audit, keep a record of taxes and keep abreast with the changing legislation. This department protects the financial interests through active efforts and professional skills and facilitates transparent and legal business practices.

Calculates company taxes

Handles audit processes

Advises tax planning

Maintains tax documentation

Indirect Sales Department

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Indirect Sales Department is focused on promoting business through partnership, dealer network and referral program. With the primary objective of driving market reach and customer interaction, this department helps in promoting Eastern Housing’s services. They achieve regular leads and conversions through new ideas in sales and strong relationship management. Their contributions enable us to establish ourselves as a reliable brand in the residential industry among not only investors but also real estate agents.

Builds external partnerships

Expands market reach

Supports sales agents

Tracks partner performance